Your privacy matters to us. This page explains what personal information 10jili club collects, why we collect it, how it is used, and the controls you have over your own data as a Philippine player on our platform.
Privacy questions?
All data is encrypted in transit using 256-bit SSL.
10jili club operates an online gaming platform serving players in the Philippines. In the course of providing our services — which include sports betting, live casino, slots, fish games, bingo, and eBingo — we collect certain personal information from registered users. This policy explains what that information is, how we handle it, and what rights you have in relation to it.
We take data privacy seriously. We do not sell your personal information to third-party advertisers, and we do not share it beyond what is necessary to operate the platform securely and in compliance with applicable law. The information you provide stays within the scope described in this document.
We collect information in three main ways: directly from you when you register or use the platform, automatically through your device and browser when you access our services, and from third-party identity verification providers when you complete KYC.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Information | Full name, date of birth, government-issued ID | Registration and KYC process |
| Contact Details | Email address, mobile number | Account registration |
| Financial Data | Payment method details, transaction history | Deposit and withdrawal processing |
| Account Activity | Login times, game history, bet records | Platform usage logs |
| Device & Technical Data | IP address, browser type, device model | Automatic collection on access |
| Location Data | General location based on IP address | Automatic on access |
We do not knowingly collect personal information from persons under the age of 21. If you believe a minor has registered on the platform, please contact support immediately.
The information we collect is used only for the purposes necessary to run the 10jili club platform responsibly and securely. Specifically, your data is used for:
We do not use your data to build marketing profiles for third-party advertisers. Where we send platform-related communications — such as updates about new games or features — you can manage your communication preferences through your account settings.
10jili club does not sell or rent your personal information. We share data with third parties only in the following limited circumstances:
We apply industry-standard security measures to protect your personal information. All data transmitted between your device and the 10jili club platform is encrypted using 256-bit SSL. Sensitive data stored on our systems is encrypted at rest. Access to personal data within our organisation is restricted to staff who require it to perform their job functions.
Account access is protected by OTP (one-time password) verification on login, which adds a layer of security beyond your password alone. You can further protect your account by keeping your credentials private and logging out after each session on shared or public devices.
The 10jili club website and mobile app use cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small data files stored on your device that help us recognise your session, maintain your login state, and understand how the platform is being used at an aggregate level.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the platform, but some features may behave differently.
We retain your personal information for as long as your account is active and for a period after account closure as required by applicable law, fraud prevention obligations, and financial record-keeping requirements. The specific retention period varies by data type.
When your data is no longer needed for the purposes for which it was collected, it is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will confirm the data we are legally required to retain and for how long, and delete or anonymise the remainder in accordance with our standard schedule.
As a user of the 10jili club platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request and account details:
You can request a copy of the personal data we hold about you at any time.
If any information we hold is inaccurate or incomplete, you can request that we correct it.
You may request deletion of your data where it is no longer necessary for the purposes we collected it, subject to legal retention obligations.
You can ask us to limit how we use your data in certain circumstances, such as while a dispute is being resolved.
You can object to certain uses of your data, including any direct marketing communications we may send.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please contact the 10jili club support team:
We aim to respond to all data-related requests within a reasonable timeframe. For complex requests, we may need up to 30 days to fully process your query.
This policy may be updated periodically. When material changes are made, we will update the date at the top of this page. Your continued use of 10jili club after a policy update constitutes acceptance of the revised terms. Please review this page occasionally to stay informed. Related documents include our Terms & Conditions and Responsible Gaming page.
A quick summary of our key privacy practices — for reference. Always read the full policy above for complete details.
Every connection to 10jili club is encrypted. Your data cannot be intercepted in transit between your device and our servers.
We do not sell, rent, or trade your personal information to third-party advertisers or marketing platforms. Your data stays within 10jili club and its direct service providers.
One-time password verification is required at every login. Even if your password is exposed, an attacker cannot access your account without the OTP sent to your registered mobile number.
Identity verification protects you as much as it protects the platform. It ensures that no one else can withdraw funds from your account, even if they gain access to your login.
You can request access, correction, or deletion of your personal data at any time by contacting our support team. We respond to all data requests within a reasonable timeframe.
We only keep your data for as long as legally required or operationally necessary. When your data is no longer needed, it is securely deleted or anonymised.